A structured, point-in-time review of your credit broking controls and customer journey. Identify potential gaps, priorities and practical next steps.
Discuss an audit
A compliance audit or health check looks at how your firm operates at a particular point in time. It can help identify where permissions, disclosures, customer journeys and operational controls may need attention. The scope is agreed before any work begins, and findings are intended to support informed decisions, not provide a guarantee of compliance.
We examine the agreed areas of your firm's operating model, from permissions and promotions to customer outcomes and oversight, using the information available at the time of the review.
An audit helps clarify potential gaps and prioritise action. It is a review conducted by Authorised Compliance, not an FCA audit, FCA endorsement or certification.
Depending on the agreed scope, a review may examine FCA permissions, financial promotions, website and customer journeys, disclosures, complaints, Consumer Duty outcomes, AR and IAR oversight, staff training, monitoring, management information and governance. Not every topic is reviewed in every engagement.
This service is intended for credit brokers, AR and IAR businesses, lead generators, introducers and finance businesses wanting a clearer picture of their current controls. It may be particularly useful when preparing for growth, reviewing a changing customer journey or investigating concerns about compliance evidence.
Consider an audit if your firm has changed its marketing, lender panel, introducer arrangements or customer journey, or if management wants an independent view of existing policies and evidence. An audit identifies possible gaps at a point in time; ongoing compliance monitoring tests controls over time.
An audit is a snapshot based on the scope and evidence reviewed. It cannot guarantee compliance or replace the firm's ongoing responsibilities. Where gaps are identified, monitoring or remediation may be appropriate follow-on services.
A typical proposed process is agreeing the scope, reviewing the relevant evidence, identifying findings and priorities, recommending actions and discussing results. The precise deliverables, report format and any review meeting are subject to operational confirmation and the agreed engagement.
A defined, point-in-time assessment of agreed controls and customer journey evidence to identify gaps and priorities.
Recurring checks of how controls work over time, with evidence and follow-up where needed.
Explore compliance monitoringTargeted work to address problems that have already been identified, with actions appropriate to the firm's circumstances.
Explore regulatory remediation supportTell us about your firm and what you want reviewed. We can discuss the scope, evidence needed and practical next steps.
Discuss an audit
Specialist compliance support for UK credit brokers, Appointed Representatives and Introducer Appointed Representatives. We help firms build practical, FCA-aligned compliance frameworks covering customer journeys, financial promotions, AR/IAR oversight, Consumer Duty, complaints, monitoring and regulatory applications.
Services
FCA application supportFCA and credit broking trainingAR and IAR supportCredit broker complianceWebsite and financial promotion reviewsConsumer Duty supportCompliance audits and health checksCompliance monitoringComplaints and customer outcome reviewsRegulatory remediation supportMeta advertising supportAuthRouteLead generators, affiliates & publishersUseful links
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Email: support@authorisedcompliance.com
Office address: Atlantic Business Centre, Atlantic Street, Broadheath, Altrincham, England, WA14 5NQ
Registered office: Atlantic Business Centre, Atlantic Street, Broadheath, Altrincham, England, WA14 5NQ
Authorised Compliance Ltd is a company incorporated in England and Wales with registered company number 15833435.
Authorised Compliance Ltd is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 1025416.
Registered with the Information Commissioner’s Office under reference ZB802407.
